ISO 9001:2015 CERTIFIED

It is the policy of MOSCAT to make products and services that satisfy and even exceed the requirements of our Customers. We understand that the knowledge of the context of the organization is the best method to maintain and improve the position that today occupies MOSCAT in the unmanned aviation market, designing, manufacturing and marketing equipment and electronic control systems for engines. Having the leadership in the sector as an objective, therefore:

• We base our know-how on the elements of Real Added Value, Reliability, Response Capacity, Possibility of Options and Clarity in the specifications of our products, with which we assure our clients an optimal service, free of errors and ultimately raise the degree of satisfaction exceeding their expectations to a large extent.

• We approach the risks and opportunities to ensure that the Quality Management System achieves and improves the expected results and avoids the undesired ones.

• We understand that the customer is our reason for existence.- Acting from the desire to serve our customers with excellence. Be aware of your current and future needs. Know your degree of satisfaction and act on the basis of that knowledge to offer solutions of superior value.

• We are committed to complying with the requirements.- To guarantee knowledge and compliance at all levels of the organization of the Customer, Legal, Regulatory Requirements of the UNE-EN-ISO 9001, UNE-EN 9100, and all those that are applicable to our products and services.

• Involvement and leadership at all levels. - Understand and assume that one of the keys to the success of the Quality Management System lies in the commitment of all members of the organization, so that each employee or collaborator at any level is responsible for the quality of their own work and for collaborating with the rest of the organization in satisfying the requirements of the interested parties.

• Professionalism.- Encourage the professional progress of our employees by valuing and recognizing their efforts, creating a general atmosphere of professional respect and offering them opportunities for ongoing training.

• Innovation as the engine of our progress.- Apply creativity in an organized way in all aspects of our work, anticipate our competence in the idea of ​​offering our clients the best, before anyone else.

• Our suppliers as part of ourselves.- Develop solid, mutual trust and long-term relationships with our external collaborators, based on shared objectives and strategies, always focused on ensuring excellent treatment for our clients.

• Continuous improvement.- Make the cycle plan-do-verify-act our way of operating to achieve both gradual and qualitative improvements in quality, delivery time and cost.